Tisai Premium Tea Shipping Policy

Effective Date: [26-9-2024]

At Tisai Premium Tea, we are committed to ensuring that your order is delivered quickly and efficiently. Below are the details of our shipping policy:

1. Processing Time

• Orders are typically processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

• We offer several shipping options to suit your needs, including standard and expedited shipping.
• Available carriers may include delhivery, ecom express etc. You can choose your preferred method at checkout.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
• Free shipping is available on orders over Rs. 499.

4. Delivery Times

• Standard shipping typically takes 2-4 days for domestic orders.
• Expedited shipping options are available for faster delivery. Estimated delivery times will be provided at checkout.

5. Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order through our website or directly on the carrier’s site.

7. Order Issues

• If you encounter any issues with your order, such as delays or damaged items, please contact our customer service team at 7972744914 and contact@tisaitea.com within 14 days of receiving your order.

8. Changes to Shipping Policy

• Tisai Premium Tea reserves the right to update or modify this shipping policy at any time. Any changes will be posted on our website.

Thank you for choosing Tisai Premium Tea! We appreciate your support and look forward to delivering your favorite blends.