Privacy Policy
Effective Date: 17-9-2024
At Tisai Premium Tea, registered as Tisai Food Products, we are dedicated to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have regarding your personal data. This policy applies to our website, www.tisaitea.com, and any interactions via our contact information, contact@tisaitea.com and 7972744914.
Please take the time to review this policy. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information when you visit our website or communicate with us, including:
Personal Information
When you engage with us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment Mode (used for purchases)
Non-Personal Information
Automatically collected when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Website usage data (e.g., pages viewed, time spent on pages)
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: To process your orders, manage payments, and deliver products.
- Customer Support: To provide you with assistance regarding your inquiries or issues.
- Personalization: To customize your browsing experience and present products you may like.
- Marketing and Communication: To send promotional offers, newsletters, or updates (you can opt out at any time).
- Improvement of Services: To analyze website usage and improve our products and services.
- Legal Compliance: To comply with legal obligations or respond to lawful requests.
3. Sharing of Information
We only share your personal information with third parties when necessary and as described below:
- Service Providers: We may share information with trusted third-party providers who assist us with payment processing, product shipping, website analytics, and marketing efforts.
- Legal Obligations: If required by law or in response to valid legal processes, we may disclose your information to authorities or regulators.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We take reasonable precautions to protect the personal information you provide to us. Our measures include secure servers, encryption of payment data, and limited access to personal information. However, please note that no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies allow us to recognize you when you return to our site and improve our services. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.
6. Your Data Protection Rights
As a user, you have several rights related to the personal data we hold about you:
- Access: You have the right to request access to the personal data we collect.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data, subject to legal and operational limitations.
- Object to Processing: You can object to how we use your personal data, especially for marketing purposes.
- Data Portability: You have the right to request that your personal data be transferred to another service provider, where applicable.
To exercise any of these rights, please contact us at contact@tisaitea.com.
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will take steps to delete the information as quickly as possible.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing them with any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us at:
Tisai Premium Tea
Registered as: Tisai Food Products
Website: www.tisaitea.com
Email: contact@tisaitea.com
Phone: 7972744914
